· Todd Martin · Home Appliances  · 23 min read

Why Wont My Samsung Washing Machine Turn On

Is your Samsung washing machine not turning on? Discover common power issues, door lock problems, and other fixes to get your appliance working again.

Samsung Washing Machine Not Turning On? Here’s Why

Imagine this: It’s laundry day. You load your Samsung washing machine, press the power button, and… nothing. The machine sits silent, unresponsive, a beacon of unfinished chores. This can be frustrating. You might wonder, “Why won’t my Samsung washing machine turn on?” It’s a common issue many Samsung owners face.

Do not worry. I understand the headache a non-functional appliance brings. This article will guide you through common reasons why your Samsung washer might not power up. We will cover simple checks, troubleshooting steps, and help you identify if a quick fix is possible or if professional help is necessary. Let us get your laundry routine back on track.

Takeaway

If your Samsung washing machine does not turn on, check these first:

  • Power Supply: Confirm the washer is plugged in and the outlet works.
  • Circuit Breaker: Reset the dedicated circuit breaker.
  • Door Latch: Ensure the door is fully closed and latched.
  • Child Lock: Deactivate the child lock feature if it is active.
  • Control Panel: Look for error codes or unresponsive buttons.

Your Samsung washing machine might not turn on due to a power supply problem, a faulty door lock, an active child lock, or a control board issue. Always start with basic electrical checks and then move to mechanical and electronic components.

Checking the Power Supply and Electrical Connections

The first step in troubleshooting a Samsung washing machine that won’t turn on is to check its power supply. Many times, the issue is not with the machine itself but with the electrical connection. A washer needs a stable power source to operate. Without it, the machine will remain completely unresponsive.

Is the Washing Machine Plugged In?

It sounds simple, but sometimes the power cord can become loose. Check that the power cord is firmly plugged into the wall outlet. Make sure the connection feels secure. If it is loose, push it in completely. A loose plug prevents electricity from reaching the machine.

Next, check the outlet itself. The outlet might be dead. You can test it by plugging in another small appliance, like a lamp or a phone charger. If the other appliance also does not work, the problem is with the outlet, not your washer.

Resetting the Circuit Breaker

Washing machines draw a lot of power. This can sometimes trip a circuit breaker in your home’s electrical panel. When a breaker trips, it cuts power to the outlet the washer uses. Find your home’s main electrical panel. Locate the breaker labeled for your laundry room or washing machine. It will likely be in the “off” or middle position.

Flip the breaker completely to the “off” position, then firmly to the “on” position. This resets the power flow. Wait a minute or two after resetting the breaker before trying to turn on your Samsung washing machine again. If the breaker trips immediately again, there might be a more serious electrical issue or a short within the appliance itself. In such cases, contact a qualified electrician. For more general DIY appliance repair tips, you can often find helpful information on do-it-yourself washing machine guides.

Inspecting the Power Cord

Visually inspect the power cord for any damage. Look for frayed wires, cuts, or burn marks. A damaged cord is a safety hazard and will prevent power from reaching the washer. Do not use a washing machine with a damaged power cord. It needs replacement. If you suspect a faulty power cord, it is best to have it replaced by a professional. This simple check can save you from complex troubleshooting.

Power issues are common across various appliances. If your Samsung washing machine is not turning on, the problem might be similar to issues faced by other appliances. For instance, if you have issues with your Samsung oven not powering up, checking the power supply is also the first step, as discussed in articles about why won’t my Samsung oven turn on.

Understanding Door Latch and Child Lock Mechanisms

After confirming your Samsung washing machine has power, the next common culprits for it not turning on are the door latch and child lock features. These are safety mechanisms. They prevent the machine from starting a cycle if the door is not secure or if children might tamper with it.

The Importance of the Door Latch

The door latch, or door lock mechanism, is a crucial safety component. It ensures the washing machine door is completely closed and locked before a cycle can begin. If the door is not latched properly, the machine will not receive the signal to start. This is a design feature to prevent water leaks and injury during operation.

First, firmly push the washing machine door shut. You should hear a distinct click. Sometimes, the door might look closed but not be fully engaged. Try opening and closing it several times. Inspect the latch hook on the door and the strike plate on the machine’s frame. Look for any obstructions, damage, or misalignment. A bent hook or debris in the strike plate can prevent a proper lock. If the latch is physically broken, it will need replacement. Without a working latch, your Samsung washing machine cannot start.

Disengaging the Child Lock Feature

Samsung washing machines often include a child lock feature. This feature prevents accidental starts or changes to settings, especially useful in homes with young children. When activated, the control panel becomes unresponsive. This can make it seem like the machine is not turning on.

Look for a child lock indicator light or symbol on your control panel. It usually looks like a small lock icon or a child’s face. The method to deactivate the child lock varies by model. Typically, you need to press and hold two specific buttons simultaneously for 3 to 5 seconds. Common button combinations include “Temp” + “Rinse,” “Spin” + “Option,” or “Delay End” + “Child Lock” (if there’s a dedicated button). Refer to your Samsung washing machine’s user manual for the exact instructions for your model. Once deactivated, the indicator light will turn off, and the control panel should respond again. Always check for this lock, as it is a frequent reason for the machine not starting.

Proper maintenance of your appliance, including understanding its safety features, is important. For instance, knowing how to clean your Samsung washing machine can also prevent minor issues that might indirectly impact performance or safety features.

Addressing Water Supply and Drainage Issues

While a washing machine might seem like it should turn on regardless of water, certain models or programs can prevent the machine from starting if they detect an issue with water supply or drainage. The machine’s control system can run checks before a cycle begins. If these checks fail, the machine might not power on fully or proceed with a cycle.

Checking Water Inlet Hoses and Faucets

For a Samsung washing machine to start, it needs a proper water supply. Two hoses connect from your household water faucets to the back of the washing machine: one for hot water and one for cold water.

First, confirm that both the hot and cold water faucets are fully open. Sometimes, a valve might be partially closed or completely shut off, preventing water from entering the machine. Spin the handles counter-clockwise to open them fully. Next, inspect the water inlet hoses themselves. Look for any kinks, bends, or blockages. A kinked hose restricts water flow. Straighten any kinks you find. Also, check the screens inside the hose connections at the back of the washer. These screens can get clogged with sediment over time. If they are blocked, water cannot flow into the machine. You will need to turn off the water, disconnect the hoses, and clean the screens with a brush or pliers. Without proper water intake, your machine might pause or not start at all. This issue is similar to problems where a washing machine won’t fill, which can be seen in various brands, such as why won’t my GE washing machine fill with water.

Confirming Proper Drainage

A washing machine needs to drain water effectively. If the machine’s internal sensors detect a blockage in the drain system, it might prevent the machine from starting a new cycle. This happens if residual water is still present from a previous cycle or if the pump is faulty. The machine’s safety features prevent overflow.

Check the drain hose at the back of the washing machine. Ensure it is not kinked, crushed, or clogged. The drain hose usually connects to a standpipe or a utility sink. Make sure the hose is not pushed too far down into the standpipe, as this can create a siphon effect and cause drainage problems. Also, inspect the washing machine’s drain pump filter, usually located at the bottom front of the machine behind a small access panel. This filter can trap lint, coins, and other debris. A clogged filter will prevent proper drainage. Refer to your user manual for instructions on how to access and clean this filter. Cleaning it regularly is part of good washing machine maintenance. A clean drain system helps the machine start and operate smoothly.

These checks are vital. If the machine senses any issue with water flow or drainage, it may not power on to prevent damage.

Troubleshooting the Control Panel and Electronics

If your Samsung washing machine has power and the door is properly latched, the next area to investigate is the control panel and internal electronics. These components are the “brains” of the appliance. They manage all functions, from starting a cycle to displaying error codes. A malfunction here can make the machine seem dead.

Soft Resetting the Washing Machine

Sometimes, the control panel can experience a temporary glitch. Like a computer, it might need a “reboot.” Performing a soft reset can clear minor electronic errors. To do this, simply unplug your Samsung washing machine from the wall outlet. Wait for about 5 to 10 minutes. This allows any residual electrical charge to dissipate from the control board.

After waiting, plug the washing machine back into the outlet. Try to turn it on and start a cycle. This simple action can often resolve minor software or communication issues within the control system. It is a good first step before assuming a major component failure. If the machine still does not respond, a deeper electronic issue might be present. This is a universal troubleshooting step. For example, if you encounter problems with other washing machine brands not turning on, performing a soft reset is always a good starting point, similar to troubleshooting a Miele washing machine that won’t turn on.

Looking for Error Codes

Modern Samsung washing machines have diagnostic systems. When a problem occurs, the machine often displays an error code on its digital screen. These codes are specific messages. They tell you exactly what issue the machine is encountering. For example, a “dC” code indicates a door error, while “Ub” might mean unbalanced load.

If your machine has a display, check for any blinking lights or specific alphanumeric codes. If you see a code, note it down. Then, consult your Samsung washing machine user manual. The manual has a section that lists all error codes and their meanings. It also provides troubleshooting steps for each code. Sometimes, an error code will prevent the machine from powering on or starting a cycle until the underlying issue is resolved. Understanding these codes helps you narrow down the problem quickly. If no code appears, but the machine remains unresponsive, the control panel itself might be faulty.

Checking the Main Control Board

The main control board is the central electronic component. It receives input from buttons, sensors, and manages all machine operations. If the main control board is damaged or faulty, the washing machine will not turn on or respond to commands. Signs of a faulty control board include:

  • No power at all: The machine is completely dead, even after power checks.
  • Intermittent power: It turns on sometimes, but not consistently.
  • Unresponsive buttons: Buttons on the control panel do nothing.
  • Random lights or beeps: The machine behaves erratically.

Diagnosing a bad control board often requires advanced knowledge and tools. Visually, you might look for burnt components or damaged traces on the board, but these are not always visible. Replacing a control board is a complex repair. It is usually best left to a qualified technician. This ensures correct diagnosis and safe installation. A faulty control board is a serious issue that prevents any machine operation.

Investigating Motor and Drive System Faults

Even if a Samsung washing machine turns on, a hidden issue with the motor or drive system can prevent it from starting a wash cycle. While these issues usually manifest during operation (like not spinning), severe problems might stop the machine from even powering up completely. The machine’s safety protocols might prevent it from powering on if a critical component like the motor is unresponsive or shorted.

The Role of the Drive Motor

The drive motor is the heart of your Samsung washing machine. It spins the drum during wash and spin cycles. If the motor is faulty, burned out, or has an internal short, it can sometimes prevent the entire machine from powering on. This is because modern washing machines perform self-diagnostic checks before starting. A serious motor fault might cause the control board to shut down the system for safety.

Signs of a motor issue might not be obvious if the machine doesn’t power on. However, if you recently heard strange noises, a burning smell, or noticed the drum struggling before the machine died, a motor fault is a possibility. Checking the motor usually involves electrical testing with a multimeter, which requires technical expertise. It is not a common DIY fix for a ‘no power’ symptom. A professional technician can accurately diagnose if the motor is preventing the power-up.

Drive Belt and Pulley System

Front-loading and some top-loading Samsung washing machines use a drive belt to transfer power from the motor to the drum. The pulley system helps this transfer. If the drive belt is broken, slipped off, or the pulley is jammed, it might create resistance that prevents the motor from starting. In some models, the machine might not power on to avoid further damage.

To check the drive belt, you usually need to access the back panel of the washing machine. Unplug the machine first for safety. Remove the screws securing the back panel. Once the panel is off, you can see the motor, the large pulley on the drum, and the drive belt. Check if the belt is intact and properly seated on both pulleys. If the belt is broken, it needs replacement. If it has slipped, you can try to reseat it. Also, manually try to turn the drum to see if it moves freely. If the drum is seized, it indicates a problem with the bearings or another internal component, which would also prevent the motor from engaging.

Motor Control Board (MCB)

Separate from the main control board, some Samsung washing machines have a dedicated Motor Control Board (MCB). This board specifically manages the motor’s speed and direction. If the MCB fails, the motor will not operate. A complete failure of the MCB can also prevent the entire machine from turning on, as it is a critical component in the power-up sequence.

Diagnosing a faulty MCB is complex. It often involves checking electrical signals and components with specialized tools. Similar to the main control board, if you suspect an MCB issue, it is usually best to call a qualified appliance technician. They have the knowledge and equipment to test these sophisticated electronic components. Motor and drive system problems are less common for a ‘not turning on’ symptom, but they are a possibility. They represent a more serious internal issue that prevents the machine from initiating any power sequence.

Clearing Drainage System Blockages

Even though a drain issue might seem unrelated to the machine not turning on, a severely clogged drain system can sometimes prevent a Samsung washing machine from initiating a cycle or even powering up fully. Modern washing machines have sensors that detect water levels. If the machine believes it is still full of water due to a blockage, it might refuse to start. This is a safety feature to prevent overflows and flooding in your home.

Inspecting the Drain Pump Filter

The drain pump filter is designed to catch small items and lint before they enter the drain pump. It is usually located at the very bottom front of your Samsung washing machine, behind a small access panel. This filter needs regular cleaning. If it becomes heavily clogged, it can restrict water flow out of the machine.

To clean the filter:

  1. Locate the access panel: It is usually a small door at the bottom front.
  2. Prepare for water: Place a shallow pan or towels under the panel. Some residual water will likely drain out.
  3. Open the filter cover: Twist the cap counter-clockwise to remove it.
  4. Remove debris: Pull out any lint, coins, buttons, or other foreign objects.
  5. Clean the filter: Rinse the filter under running water.
  6. Reinstall: Screw the filter back in clockwise until it is secure. A heavily clogged filter can make the machine believe it cannot drain, leading to a refusal to start.

Checking the Drain Hose

The main drain hose carries water from the washing machine to your household drain. This hose can become kinked, crushed, or clogged internally. If the hose is severely obstructed, water cannot exit the machine efficiently. This might trick the washing machine’s sensors into thinking there is standing water, preventing it from starting a new cycle.

Follow these steps to check the drain hose:

  • Locate the hose: It is typically at the back of the machine, connected to a standpipe or a utility sink.
  • Inspect for kinks: Straighten any visible bends or kinks in the hose.
  • Check for blockages: Disconnect the hose from the drain point (e.g., standpipe). Lower the end into a bucket to see if any water drains out. You can also try to blow through the hose to check for obstructions.
  • Proper installation: Ensure the hose is not inserted too deeply into the standpipe (no more than 6-8 inches) to avoid siphoning. Also, check that the hose height meets the specifications in your user manual. A properly functioning drain hose is critical for the washing machine to proceed with a cycle.

Drain Pump Malfunction

If the drain pump filter and hose are clear, but the machine still exhibits drainage issues (or gives a related error code if it does power on partially), the drain pump itself might be faulty. The pump forces water out of the machine. If it is broken or jammed, water will remain in the tub. The machine will not start a new cycle.

Signs of a faulty drain pump include:

  • No water draining: The tub remains full after a cycle.
  • Loud humming noises: The pump tries to work but cannot move water.
  • Failure to power on: The machine’s safety system might prevent startup.

Replacing a drain pump can be a DIY task for some, but it requires disconnecting electrical wires and water hoses. If you are not comfortable with this, professional help is advised. A malfunctioning drain pump can halt your laundry day.

Understanding Overload and Imbalance Issues

While an overloaded or imbalanced washing machine typically manifests during a cycle (leading to excessive vibration or an error code), severe cases might prevent the machine from starting entirely. Modern Samsung washing machines have sophisticated sensors. These sensors can detect if the load is too heavy or unevenly distributed. If the machine anticipates a problem, it might refuse to power on or begin a cycle to protect its internal components.

Preventing Overloading

Overloading a washing machine means putting too many clothes in the drum. Each Samsung washing machine has a specific capacity, measured in cubic feet or kilograms. Exceeding this capacity can cause several problems:

  • Stress on components: An overloaded drum puts excessive strain on the motor, bearings, and drive system.
  • Poor wash performance: Clothes do not get properly cleaned or rinsed.
  • Prevention of startup: The machine’s sensors may detect the overload and prevent the cycle from starting. This is a protective measure.

To prevent overloading:

  • Fill the drum appropriately: Do not pack clothes tightly. Leave enough space for items to tumble freely. Roughly, the drum should be about 75-80% full for most cycles.
  • Check weight limits: Consult your user manual for specific weight recommendations for different fabric types and cycles.
  • Distribute items evenly: Avoid putting all heavy items on one side.

If you suspect overloading is preventing your Samsung washing machine from turning on, remove some items. Then, redistribute the remaining laundry evenly around the drum. Close the door and try to start the machine again. This simple adjustment can often resolve the issue.

Correcting Load Imbalance

Load imbalance occurs when laundry clumps together on one side of the drum. This is common with heavy items like towels, jeans, or bedding. An imbalanced load causes the drum to spin unevenly, leading to severe vibrations and potential damage to the machine.

  • Sensor detection: Samsung washers have sensors that detect imbalance. If an extreme imbalance is detected during the initial self-check or during a cycle, the machine might pause or stop.
  • Startup prevention: In rare, severe cases, if the machine’s sensors detect an extreme imbalance even before a cycle fully begins, it might prevent the machine from initiating a spin or even powering on fully, considering it unsafe.

To correct an imbalance:

  • Open the door (if possible): If the machine is paused or partially powered, try to open the door.
  • Redistribute laundry: Manually spread out the clothes evenly around the drum. Add a few more smaller items if necessary to balance the load.
  • Restart the cycle: Close the door firmly and try to start the machine again.

While an overload or imbalance typically occurs after the machine has powered on and attempted to start a cycle, it’s worth considering if your machine has been prone to these issues. A persistent sensor fault related to these conditions could potentially affect the initial power-up sequence, especially if the machine is in a diagnostic loop. Always ensure the load is balanced and within capacity for optimal machine operation.

When to Call a Professional Technician

You have performed all the basic troubleshooting steps. You have checked the power, the door latch, the child lock, water supply, and even looked for obvious drainage issues. Your Samsung washing machine still refuses to turn on. At this point, it is time to consider calling a professional appliance technician. Some problems are complex and require specialized tools, training, and parts.

Signs You Need Expert Help

  • No power after all basic checks: If the machine remains completely dead after confirming power supply, circuit breaker reset, and checking the door lock, a major internal component might have failed. This often points to a faulty main control board, motor control board, or a wiring issue.
  • Burning smell or smoke: If you notice any burning odor or see smoke coming from the machine, immediately unplug it and call a professional. This indicates a serious electrical fault or a component burning out, which is a fire hazard.
  • Repeated circuit breaker trips: If the circuit breaker trips every time you try to plug in or power on the washing machine, there is a short circuit within the appliance. Do not try to force it. An electrician or appliance technician must diagnose this.
  • Water leaks: If the machine is leaking from the bottom or anywhere else and won’t turn on, it could indicate a damaged pump, hose, or tub. While this is less likely to stop it from turning on, it needs professional attention to prevent water damage. You can find more information about why is my Samsung washing machine leaking from the bottom.
  • Unusual noises before failure: If the machine made grinding, banging, or screeching noises just before it stopped turning on, it suggests a mechanical failure, possibly in the motor, transmission, or drum bearings.

What a Technician Will Do

A professional technician has the expertise to:

  • Accurately diagnose: They use specialized diagnostic tools to pinpoint the exact failed component. They can test voltage, continuity, and resistance in various parts like the control board, motor, wiring harness, and door lock assembly.
  • Access internal components: They can safely open the machine and access complex internal parts like the motor control unit, main control board, and pump assemblies.
  • Replace parts: Technicians carry common replacement parts or can order specific ones. They ensure the correct part is installed properly and safely.
  • Ensure safety: Working with electrical appliances carries risks. Professionals follow safety protocols to prevent injury or further damage.

While DIY troubleshooting can save money, there is a point where the risks outweigh the benefits. For complex electrical or mechanical failures, a professional service call is the safest and most efficient solution. Investing in a qualified technician can extend the life of your Samsung washing machine.

FAQ Section

Q1: Why does my Samsung washing machine make a clicking noise but won’t turn on?

A clicking noise often comes from the door latch trying to engage. If your Samsung washing machine clicks but does not power on, it means the door is not fully locking. Check for obstructions around the latch. Also, inspect the latch mechanism itself for damage. If the latch is broken, the machine’s safety system will prevent it from starting.

Q2: My Samsung washing machine’s display is blank. What does that mean?

A blank display on your Samsung washing machine typically indicates a complete lack of power or a faulty main control board. First, verify the machine is plugged in and the circuit breaker has not tripped. If power is confirmed, try unplugging the washer for 10 minutes to reset the electronics. If the display remains blank, the main control board might need replacement.

Q3: How do I know if my Samsung washing machine’s child lock is on?

Samsung washing machines usually show a lock icon, a “child lock” text, or a key symbol on the display when the child lock is active. The control panel buttons will likely be unresponsive. To deactivate it, press and hold two specific buttons, often labeled or indicated in your user manual (e.g., Temp + Rinse), for 3-5 seconds.

Q4: Can a power surge stop my Samsung washing machine from turning on?

Yes, a power surge can damage sensitive electronic components within your Samsung washing machine, especially the main control board or motor control board. This damage can prevent the machine from turning on. If you suspect a power surge, and basic troubleshooting fails, a professional diagnosis is necessary to check for damaged circuit boards.

Q5: What if my Samsung washing machine smells burnt and won’t turn on?

A burnt smell is a serious warning sign. It indicates an electrical component is overheating or has short-circuited within your Samsung washing machine. Immediately unplug the machine from the power outlet. Do not attempt to use it. This situation requires immediate professional attention to diagnose and repair the specific electrical fault, as it poses a fire hazard.

Conclusion

A Samsung washing machine not turning on can certainly disrupt your routine. However, many reasons for this issue are simple to diagnose and fix yourself. We have covered the critical steps, from checking basic power

Todd Martin profile picture

Todd Martin

Senior Writer

With over 15 years of experience in home renovation and design, I started HEG to share what I’ve learned with homeowners who want to create spaces that are both beautiful and functional. I’ve always believed in a hands-on approach, and over the years, I’ve picked up practical solutions that actually work. Through HEG, I aim to make home improvement more approachable, sharing real tips that help you create a home you truly love.

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